Accounts receivable represents amounts customers owe the business, commonly for invoiced sales or services. It is a balance to review, not cash already in the bank. Receipts, credit notes and other approved adjustments change the balance; the accounting basis and underlying activity determine the related reporting.
Practical records guidance · Updated October 8, 2026 · Fictional examples
Make the records make sense.
Track the invoice relationship
Apply a customer payment to the intended invoice or balance using references and evidence. Recording a receipt as another sale when the invoice already captured revenue can duplicate income and leave the invoice looking unpaid.
Review older balances
An aged balance may be unpaid, disputed, misallocated or affected by a missing credit. Ask the responsible business contact before assuming it is collectible or should be written off. An aged report supports investigation, not an automatic collection action.
Check before you close.
Confirm the original invoice and customer reference.
Review receipts and credits applied to the balance.
Investigate old or unexpected open amounts.
Agree reports and escalation responsibilities for unresolved items.
Illustrative example · Fictional data
Follow the business event.
Illustrative example: a $900 invoice has $400 collected and no credit or other adjustment. The remaining receivable is $500. The $400 receipt is not a second $400 invoice and does not prove that the full $900 was collected.
Questions before you get started.
Is receivable the same as revenue?
No. Revenue describes activity over a period; receivables describe amounts still owed at a point in time.
Will the bookkeeper collect the debt?
Reporting and reviewing balances do not automatically include contacting customers or collecting money.