Accounts receivable tracks amounts customers owe the business; accounts payable tracks amounts the business owes suppliers. They describe different obligations and are not the same as the current bank balance. Reviewing both helps explain which recorded sales remain uncollected and which recorded bills remain unpaid.
Practical records guidance · Updated October 16, 2026 · Fictional examples
Make the records make sense.
Follow the invoice and the payment
A customer receipt normally reduces the related receivable; paying a supplier normally reduces the related payable. Recording either payment as another standalone sale or expense can duplicate activity already captured by the invoice or bill.
Review the open items
Old balances can reflect genuine unpaid obligations, misallocated payments, missing credits or duplicates. Ask what each item represents before writing it off. Aged reports are starting points for review, not instructions to send collection notices or pay every listed amount.
Check before you close.
Confirm invoice/bill dates, amounts and the relevant reporting period.
Check payment allocations and credit notes against the original records.
Investigate old, negative or unexpected open balances with the business contact.
Separate bookkeeping reports from collection calls or supplier-payment execution.
Illustrative example · Fictional data
Follow the business event.
Illustrative accrual example: a $2,000 earned customer invoice has $500 collected, leaving $1,500 receivable. A $700 incurred supplier bill has $200 paid, leaving $500 payable. Those open balances explain obligations; they do not by themselves calculate profit or available cash.
Questions before you get started.
Can the same company be a customer and supplier?
Yes. Keep the activities and balances appropriately documented; do not offset them automatically without an agreed basis.
Does bookkeeping include paying bills?
Not by default. Recording and reviewing payables is different from authorizing or executing payments.